1. How do I create an email account?

Note: These steps can be skipped if you already created your email account, and move to step 2.

• Note: By default, your AkolagTech's cPanel hosting comes with a default email account and its usually your cPanel username, and same password 
  • Example: username@example.com

If you like to receive or send email from your application/website or app and need your own domain email, follow these steps:

• To create the email from your single sign-on web page
  • Log in to your account by going to https://akolagtech.com/login or click here 
  • Click on Services or from the menu above under "Services", then "My Services"
  • Click on your plan/service to access your hosting plan/subscription, Note: Need to click on the plan, not the website URL link
  • Scroll down to the bottom where it says "Quick Create Email Account" as seen below
    • 
    • This is the quickest way to create an email account
• Create the email from your cPanel
  • You can log in directly to your cPanel via  https://cp.akolag.com:2083
  • You can also login to your cPanel using your domain example: https://mydomain.com:2083 replace "mydomain" with your own domain name
  • You can also access your cPanel from single sign-on page 
    • Log in to your account by going to https://akolagtech.com/login or click here 
    • Click on Services or from the menu above under "Services", then "My Services"
    • Click on your plan/service to access your hosting plan/subscription, Note: Need to click on the plan, not the website URL link
    • Under the "Actions" left side navigation click on "Login to cPanel" This will take you to cPanel account 
  • Navigate to the Email section and click "Email Accounts" as shown below:
  • 
  • Once you in the "Email Accounts" page, click on "+ CREATE"  button to create your first email account
  • To access Webmail via the cPanel interface, navigate to cPanel's Email Accounts interface (cPanel >> Home  >> Email >> Email Accounts). Then, in the Email Accounts tab, locate the email account in the list and click Access Webmail. The Webmail interface will open in a new browser tab.

• Setting up an email account for an addon domain
  
  • Follow the same steps above to create email but select addon domain from the drop-down list
    
    • Under "CREATE AN EMAIL ACCOUNT" Using the "Domain" drop-down menu, select the addon domain you would like to create an email account from
  • Then complete the rest of the settings and click CREATE 

2. Accessing your email account from a desktop or mobile device client application

These steps are related to setting up a mail using: android, apple, PC, MAC, Gmail, Yahoo, Outlook, and others

How to set up a mail client for your email account and access your email from mobile devices (Android, iPhone) and desktop?

• From cPanel --> Navigate to the Email section and click "Email Accounts"
• Once you in the "Email Accounts" page, search for the email account or select the email account from the lists
• click on "CONNECT DEVICES" button
• For Desktop(PC, Mac)
  • Follow the steps under "Mail Client Automatic Configuration Scripts" section for the supported "Application" and click on "IMAP over SSL/TLS"
• For iPhone, devices
  • Follow the steps under  "Mail Client Automatic Configuration Scripts" section and click on "IMAP over SSL/TLS" under  "iOS for iPhone/iPad/iPod and MacOS® Mail.app® for Mountain Lion"
• For Android and others:
  • Scroll down below to "Mail Client Manual Settings" section to follow the recommended settings for your mobile device
• Another option is to send the instruction and configuration via email, scroll down to "Email Instructions" and enter your email address and click send
  • You will receive an email instruction about the setup
• Using third party email client like Gmail, Yahoo and others, please follow their documentation regarding adding another email address

Notes:

• IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application.
• POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.
• Outgoing mail is sent using SMTP.
• We recommend using POP3 over SSL/TLS or IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.