База знань

Why was my domain suspended?
ICANN requires that the domain registrant's contact information or changes to the registrant's WHOIS information be verified within 15 calendar days. If the data is not verified in this timeframe, ICANN mandates that the website is suspended pending the verification.

How can I remove the suspension on my domain?

• You can remove the suspension by looking for the previous ICCAN email in your mailbox and click on the verification
• If you did not receive the email or can not find the email to verify, you can reactivate your site by doing the following:
  • Enter the code under "If you're the site owner, reactivate your site"
  • Click "Resend Verification Email"
  • You should receive a new email for your domain verification

The suspension of the domain will be removed after the WHOIS information is successfully verified. Please update the WHOIS information with complete and accurate contact details through your domain service provider. Once updated you will recieve a new verification email.

Once the suspension is removed, when will my website come back online?
We estimate it may take 24 to 48 hours for the website to come back online.

Who is ICANN?
ICANN is responsible for the coordination of the global Internet's systems of unique identifiers and, in particular, ensuring its' stable and secure operation. ICANN maintains policies and specifications for registrars and registrants to abide by.

What is WHOIS?
WHOIS services provide public access to data on registered domain name holders. Registered Name Holders are required to provide accurate and reliable contact details to their Registrar to update WHOIS data for a Registered Name.